Privacy Policy

1. Overview

Peak Performance Cryotherapy LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (peakperformancecryotherapy.com) and use our services.

2. Information We Collect

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide cryotherapy services and manage your appointments
• Safety: To ensure treatments are safe and appropriate for your health profile
• Communication: To contact you about appointments, services, and important updates
• Customer Support: To respond to your inquiries and provide assistance
• Business Operations: To improve our services and website functionality
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

5. Data Retention

• Customer Data: We retain your personal information indefinitely unless you delete your account
• Account Deletion: You may request account deletion at any time, which will remove your personal information from our systems
• Legal Requirements: Some information may be retained longer if required by law

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Analytics: Understanding website usage and performance
• Marketing: Measuring effectiveness of our advertising campaigns
• Functionality: Enhancing your user experience

You can control cookies through your browser settings, though this may affect website functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Secure data transmission protocols
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, contact us at rudy@cryoct.com.

9. Children's Privacy

Our services are not intended for children under 15. We do not knowingly collect personal information from children under 15 without parental consent. If you believe we have collected information from a child under 15, please contact us immediately.

For users between 15-18 years old, parental consent is required before using our services.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

11. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

12. Effective Date

This Privacy Policy is effective as of the "Last Updated" date shown above.